Boyne Resorts

BCS Shipping and Online Specialist

Job Locations US-MI-Wixom
Posted Date 3 weeks ago(7/15/2021 4:31 PM)
Requisition ID
2021-10101
# of Openings
1
Resort
Boyne Country Sports - Wixom Distribution Center
Position Type
Full-Time Year Round
Season
Year Round
Category
Sales
Targeted Job Start Date
9/1/2021

Overview

Do you take pride in providing superior guest service and enjoy working in an online retail environment? Are you enticed by the excitement and perks of working for a four-seasons ski and golf resort company? Boyne Country Sports is hiring Shipping and Online Specialists  to ensure the best guest service and satisfaction. The Shipping and Online Specialist will be responsible for selling and fulfilling all order on eBay and also boynecountrysports.com orders for Boyne Country Sports by operating a point of sale cash computer system in an office location/environment. Excellent guest service, basic computer skills, flexibility in a workplace that is greatly affected by the outdoor environment, and the ability to learn quickly and work independently are all a must.

 

This is a full-time year-round position which offers several perks and benefits including free ski passes for team member and spouse/dependents at Boyne Mountain and Boyne Highlands in Northern Michigan, as well as food and beverage discounts, retail discounts, lodging discounts, and more.

Responsibilities

  • Assist the boynecountrysports.com manager with shipping orders in a fast pace office environment using computers, a cash POS system, and other technology.
  • Maintain the eBay store by posting, emailing, and fulfilling orders for customers.
  • Accountable for an individual POS each day; must be able to balance all products sold against online orders.
  • Answer customer issues and questions correctly, promptly, and politely
  • Answer customer questions via email in a professional manner

Qualifications

  • High school diploma or general education degree (GED); or one to three months related experience and/or training in a retail position; or equivalent combination of education and experience
  • Previous customer service, cash handling and/or POS experience is a plus
  • Experience with eBay preferred but not required.

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