Boyne Resorts

Front of House Supervisor

Job Locations US-MT-Big Sky
Posted Date 4 months ago(8/4/2021 11:00 AM)
Requisition ID
2021-10216
# of Openings
5
Resort
Big Sky Resort
Position Type
Seasonal Full-Time
Season
Winter
Category
Food and Beverage
Targeted Job Start Date
11/18/2021

Overview

Our Front of House Supervisors play a crucial support role in the guest and team member experience, caring for both with equal attention. They create exceptional dining experiences for our guests while leading a team of professionals, whether in a fast paced or fine dining setting. This is a great opportunity to provide unforgettable service while working for one of the leading vacation destinations in the world. 

 

 

Success Profile 

Here are some of the top qualities that will help you be successful in this role:  

 

  • Supportive                                                                             
  • Approachable 
  • Problem solving                                                                    
  • Thorough 
  • Team oriented                                                                      
  • Determined  

Responsibilities

Picture yourself being a Front of House Supervisor at Big Sky Resort and having the opportunity to:  

  • Assist the front of house managers and lead team members while promoting a fun work environment 
  • Oversee the daily operation and execution of steps of service to ensure quality and efficiency of the guest experience 
  • Engage with our guests with a positive attitude to enhance the dining experience and handle guest recovery 
  • Step in any and ALL roles within the dining operation during our busiest times including expo and host 
  • Facilitate daily line-ups with service teams using excellent communication skills 
  • Demonstrate your cleanliness standards by upholding team members to maintaining impeccable order and organization of the dining area 
  • Participate in outlet management meetings and training opportunities 
  • Accept and provide feedback and coaching regularly to support our team members and General Manager  

Learn and follow our Boyne Standards and Boyne Basics to better serve our guests 

Qualifications

Recipe for Success 

  • Have a minimum of 2 years’ experience within Food and Beverage with an emphasis in leadership 
  • Possess a passion for the hospitality and culinary industry 
  • Have extremely high standards and an acute attention to detail 
  • Knowledgeable with POS systems and procedures 
  • Display a strong sense of urgency and responsibility while assuring consistent achievement of quality standards 
  • Show a high level of personal initiative, technical problem solving, and action and results driven 
  • Possess strong interpersonal and motivational skills, and the ability to effectively supervise and inspire staff 
  • Excel in an environment with varied tasks while staying cool under pressure 
  • Openness to work within established standards and procedures   
  • Strong working knowledge with Microsoft Office, Outlook, Word and Excel  
  • Be available to work early, mid-day and evening shifts, weekends and holidays   
  • Be able to lift at least 25 pounds   

How to stand out 

  • Submit a resume with your application 
  • Be ServSafe certified (Alcohol, Food Handler)  
  • Have proven prior experience and an enthusiastic willingness to learn 

Additional information 

Be a part of our full-time seasonal team and enjoy these great benefits! 

    • FREE All Access Ski Pass and eligibility for Montana Ski Area Association (ski other Montana hills and Boyne properties for free)
    • Discounted skiing for friends and family
    • Discounted ski/snowboard lessons/rentals and F&B/retail discounts at all Boyne outlets
    • Eligibility for affordable employee housing and lodging discounts for friends and family
    • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
    • FREE Basecamp activities including zip line course
    • Monthly employee events

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