Boyne Resorts

Heather Highlands Inn Housekeeping Manager

Job Locations US-MI-Harbor Springs
Posted Date 4 days ago(9/21/2021 10:25 AM)
Requisition ID
2021-10367
# of Openings
1
Resort
Boyne Highlands Resort
Position Type
Full-Time Year Round
Season
Year Round
Category
Housekeeping
Targeted Job Start Date
9/30/2021

Overview

Boyne Highlands is currently searching for a new Housekeeping Manager! This is a full-time, year-round opportunity that comes with a variety of benefits. As the Housekeeping Manager, you are working alongside all housekeeping team members to ensure clean, orderly, and attractive conditions of the resort. In addition, you will assist guests and other departments with all housekeeping-related functions as well as conduct daily morning meetings with your team. 

 

There is nothing quite like working at a beautiful ski and golf resort. Some Perks include:

  • Starting wage of $17 per hour
  • A free Golf Pass and Ski Pass for both you and your family
  • 40% off at the various Boyne Restaurants 
  • Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
  • Free Passes to Avalanche Bay Water Park at Boyne Mountain
  • Discounts on lodging for Friends and Family
  • Team Member Child Care
  • Tuition Reimbursement
  • PTO and Paid Sick Leave
  • Health/Dental/Vision Insurance
  • Service and Loyalty Bonus Program – up to 5% of gross wages per season!

 

Visit our website for all of our amazing perks, view testimonials, and more! Boyne Highlands Employment

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

 

  • Inspect, maintain, and ensure all areas of the resort are clean including guest rooms, meeting rooms, corridors, elevators, restrooms, stairwells, and all other public spaces of assigned property.
  • Complete morning and mid-shift walk-through of the Units, monitoring the physical condition and ensuring all standards are met.
  • Become familiar with BOYNE’s accommodations, meeting facilities, common areas, and furnishings.
  • Handle all unusual requests and immediate guest concerns, and notify proper personnel.
  • Conduct daily morning meetings with team members.
  • Complete weekly schedule.
  • Complete weekly inventory to ensure all guest's products, amenities, and supplies are at par level. 
  • Check staffing schedule daily for changes and communicate to staff any changes that may affect them. Schedule may change daily/weekly due to increases/decreases in expected resort business flow.
  • Comply with our recycling program
  • Provide supervision and direction for all team members in the housekeeping department
  • Interview, hire, and train new team members as well as appraising performance, reward, coaching, and counseling team members
  • Address complaints and resolve issues.

 

Qualifications

  • Two years of related experience and/or education
  • Must be at least 18 years old
  • Must possess a valid driver’s license

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