Sunday River's Ticket & Pass Agent is responsible for delivering outstanding guest service while facilitating the sale of Lift Tickets, Season Passes, Seasonal Programs and fulfilling pre-purchased sales orders. This position requires a full knowledge of our products and services and is responsible for collecting guest information. The Agent also resolves guests product/ticket issues, facilitates snow vouchers and works directly with management and other agents by responding to guests’ inquiries with quality information about the resort. As a Ticket & Pass agent, you will receive a high level of guest interaction and will be the face of Sunday River. We are looking for guest service individuals who are positive, outgoing, operate with a high level of proficiency, have a passion for the outdoors, are well disciplined and take pride in their work. Ticket & Pass Agents work indoors approximately 90% of the time and outdoors approximately 10% of the time.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.