Boyne Resorts

Director of Laundry

Job Locations US-MI-Boyne Falls
Posted Date 2 weeks ago(9/13/2021 3:01 PM)
Requisition ID
# of Openings
Boyne Mountain Resort
Position Type
Full-Time Year Round
Year Round


As the Senior Department Leader of Boyne Resorts industrial laundry facility located in Boyne Falls, MI. This key leadership role oversees the daily operations of the entire laundry facility to ensure guest and team member satisfaction while maximizing the department’s financial performance. This role performs the following duties personally or through subordinate supervisors.  As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! 


Essential Duties and Responsibilities includes the following. Other duties may be assigned.


Determines laundering team member and production schedules to provide quick and efficient service.


Ensures proper use and maintenance of equipment. Maintains records of operations and prepares productivity reports.

Understands the impact of the department's operations on the overall resorts operational success, financial goals and manages to achieve or exceed budgeted financial and performance goals.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Prepares and analyzes reports on labor cost and production operations to determine whether operating cost and performance standards are being met.

Participates in departmental meetings and continually communicates a clear and consistent message to all key Team Members regarding the departmental goals to produce desired results.

Communicating the importance of safety procedures, detailing operating procedures, ensures Team member understanding of safety codes, monitors daily processes and procedures related to safety.

Supervises daily shift operations and ensures compliance with all policies, standards and procedures

Holds working knowledge of all team member positions well enough to perform duties in team members absence

Observes operation of machines and equipment to detect and report possible malfunctions

Responsible for overseeing preventative and corrective maintenance on all laundry equipment, mechanical and electrical systems of the facility.

Responds to emergency problems in the facility and makes emergency repairs or calls as needed

Ensures work, maintenance, and inspection logs are up to date per Brand Standards and State requirements, performs daily rounds, tests, and inspections of equipment.

Ensures superior organization and cleanliness of facility shops and mechanical areas.

Orders and manages necessary supplies and linen inventory, ensuring team members have supplies, equipment, tools, and uniforms necessary to do their jobs.

Performs other administrative and supervisory duties to ensure efficient and profitable operation


Design - Generates creative solutions; Demonstrates attention to detail.


Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Managing People - Includes staff planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self readily available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.


Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.


Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.


Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.


Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.


Punctuality - Is consistently at work on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Responds to email communications in a timely manner.


Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.


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