Boyne Resorts

Laundry Maintenance Manager

Job Locations US-MI-Boyne Falls
Posted Date 2 weeks ago(9/13/2021 3:26 PM)
Requisition ID
# of Openings
Boyne Mountain Resort
Position Type
Full-Time Year Round
Year Round


Manages all maintenance aspects of Boyne Resorts industrial laundry facility located in Boyne Falls, MI. Striving to ensure the highest level of guest and team member satisfaction, while maximizing the department financial performance. Performs the following duties personally or through subordinate supervisors. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more!


Essential Duties and Responsibilities include the following. Other duties may be assigned.


Ensures proper use and maintenance of equipment. Maintains records of operations and prepares reports


Responsible for performing preventative and corrective maintenance on all laundry equipment. Cleans, lubricates, services, repairs, and diagnoses malfunction of laundry equipment, electrical and mechanical systems of the facility.

Responds to emergency problems in the facility and makes emergency repairs as needed

Maintains work and maintenance logs, performs rounds, tests, and inspections of equipment

Ensures superior organization and cleanliness of facility shops and mechanical areas in a clean and safe manner.

Understands the impact of the department's operations on the overall resorts financial goals, Guest Service and Team Member objectives and manages to achieve or exceed set goals.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department

Prepares and analyzes reports on cost and operational production to determine whether operating standards are being met

Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results

Communicating the importance of safety procedures, detailing procedure codes, ensuring team member understanding of safety codes, monitoring processes and procedures related to safety.

May supervise daily shift operations and ensures compliance with all policies, standards and procedures

Holds working knowledge of all team member positions well enough to perform duties in team members absence

Observes operation of machines and equipment to detect possible malfunctions

Orders and manages necessary supplies, ensuring team members have supplies, equipment, tools, and uniforms necessary to do their jobs.

Performs other administrative and supervisory duties to ensure efficient and profitable operation


Supervisory Responsibilities                                                    

Manages subordinates of the laundry department. This position is responsible for the overall direction, coordination, and evaluation of all equipment and machinery within the facility. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.


Design - Generates creative solutions; Demonstrates attention to detail.


Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Managing People - Includes staff planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self readily available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve leadership ability, mechanical skills and department knowledge.


Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.


Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.


Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.


Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.


Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.


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