Boyne Resorts

Server

Job Locations US-WA-Snoqualmie Pass
Posted Date 2 weeks ago(10/9/2021 6:11 PM)
Requisition ID
2021-11101
# of Openings
10
Resort
Summit at Snoqualmie
Position Type
Seasonal Full-Time or Part-Time
Season
Winter
Category
Food and Beverage

Overview

Join our amazing Food and Beverage Team! Enjoy everything the outdoors has to offer this winter, just a short commute from Seattle.  You will be part of an engaging team whose purpose is creating a fun and safe experience for all.

 

As part of the Summit Food & Beverage Team, we ensure you have a share in the tip pool for your base area and you have access to awesome industry discounts and benefits! This includes a FREE ski pass and tickets to various resorts around the country!

 

Don’t ski or snow board? Not a problem!  Take advantage of discounted take-home rentals & free lessons for staff.  This position is also eligible for an end of season bonus after fulfilling the committed hours and work through date.

 

Referral bonus now up to $200! Both you and the person your are referring have to be working 25 hours/ week or more. ($150 if both are under 25 hours/ week) **Must work through certain date.

 

The Server is a full or part-time, seasonal position. Responsibilities are to ensure that guests have an enjoyable dining experience by providing quality customer service. Servers work in the front of the business taking orders, serving food and drinks, and assisting guests with all other needs. All servers must be available to work nights, weekends, and holidays. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn't understand the term "not my job."

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you are there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Upsell food and beverage items by using suggestive selling techniques.
  • Answer questions regarding regions where food products come from, and how food is prepared.
  • Describe in detail tastes and textures.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Assist fellow servers as situations arise as needed.
  • Assist bus person with clearing and resetting tables as needed
  • Other non-essential duties may be assigned

COMPETENCIES

  • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
  • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
  • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
  • Professionalism - Acts professionally and is respectful of others. Adherence to all uniform standards.
  • Attendance/Punctuality - Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
  • Safety - Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

Qualifications

  • Evening and Weekend Availability a MUST! Holiday availability is preferred.
  • Customer service orientation should consist of the organization, the ability to handle multiple tasks simultaneously, and the ability to work in teams.
  • Ideal candidates are fun, professional, team-oriented individuals who can effectively multi-task and maintain professionalism at all times.
  • Must be 18 years old.
  • Servers must either possess ServSafe certification or obtain it upon hire.

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