Boyne Resorts

Rental Technician Full Time

Job Locations US-WA-Snoqualmie Pass
Posted Date 2 weeks ago(10/12/2021 3:00 PM)
Requisition ID
2021-11128
# of Openings
40
Resort
Summit at Snoqualmie
Position Type
Seasonal Full-Time
Season
Winter
Category
Mountain Services
Targeted Job Start Date
11/20/2021

Overview

Come be part of the Summit family! Enjoy everything the outdoors has to offer this winter, just a short commute from Seattle.  You will be part of an engaging team whose purpose is creating a fun and safe experience for all.

 

You will have access to awesome industry discounts and benefits including a FREE ski pass and tickets to various resorts around the country! Don’t ski or snow board? Not a problem!  Take advantage of discounted take-home rentals & free lessons for staff.  This position is also eligible for an end of season bonus after fulfilling the committed hours and work through date.

 

Referral bonus now up to $200! Both you and the person your are referring have to be working 25 hours/ week or more. ($150 if both are under 25 hours/ week) **Must work through certain date.

 

As our Rental Technician, you will help our guests by providing exceptional service while issuing rental gear that is safe and fits so that they can enjoy a memorable day in the mountains.

Responsibilities

How You’ll Succeed

At the core, your role is about nurturing connections with people. Composure and an engaging, empathetic communication style will be key to achieving organizational goals. As a Guest Service Specialist, you will consistently promote Boyne Resorts core values of L.E.A.D. with all approaches and all undertakings.

 

Long Term Thinking | Excellence in Execution | Attitude is Everything | Develop Great People

 

In this role you will:

  • Safely fit boots, skis and snowboards.
  • Adjusts and test bindings. Demonstrate how the bindings work.
  • Perform general maintenance and repair on equipment.
  • Work as fast, yet as safely as possible during peak hours.
  • Responsible for keeping the rental shop clean & tidy (duties will vary)
  • Ensure our guests' safety by strict attention to detail and properly repair and adjust equipment.
  • Answer questions about ski/snowboard equipment.
  • Responsible for taking ski racks in and out each shift, day or night.
  • Accept payment efficiently, with courtesy and diplomacy, entering the appropriate form of payment in the cash register, counting change policies and procedures.
  • Exceed Rental Shop goals and standards through integrity and teamwork.
  • Look the part and play the part! Manner, spirit, grooming and enthusiasm!!!
  • Create a safe, convenient, and fun outdoor escape for all.

Qualifications

To be successful in this role, you should have previous customer service or retail experience that includes:

  • A passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to handle complaints and seek assistance when needed.
  • Able to work holidays and weekends per seasonal demands and business needs.
  • Ability to multitask in a fast paced and sometimes stressful environment.
  • Flexible with work days and hours.  Some job sharing may be required.

Perks

  • FREE season pass
  • Resort & industry discounts
  • Flexible working hours
  • Referral & Seasonal Loyalty Bonuses

About Boyne Resorts:

Boyne Resorts was founded by Everett Kircher, 1947 with the purchase of 40 acres of Northern Michigan mountainside. The transaction of $1, from former State Senator Pierson, led to the development of Boyne Mountain.

 

Boyne Resorts is now a collection of world-class ski and golf resorts spanning North America. The company employs over 7,000 full-time and seasonal staff. It currently operates 13 experiential resort properties: 10 ski resorts and 11 golf courses. The company, based in Boyne Falls, Michigan, owns and/or operates properties in the U.S. states of Michigan, Montana, Washington, Maine, New Hampshire, Tennessee, and Utah, and the Canadian province of British Columbia. Boyne Resorts is the largest ski resort operator in North America in terms of number of resorts, and second in number of skier visits at almost 3.8 million visitors. Boyne Resorts also holds numerous patents on snowmaking technologies and considered an industry innovator.

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