Boyne Resorts

Skier Services Team Member

Job Locations US-MI-Harbor Springs
Posted Date 3 days ago(10/20/2021 9:39 AM)
Requisition ID
2021-11141
# of Openings
3
Resort
Boyne Highlands Resort
Position Type
Seasonal Full-Time
Season
Winter
Category
Guest Services
Targeted Job Start Date
12/10/2021

Overview

Boyne Highlands is looking for new Skier Services Team Members. This position is the front line of the mountain, selling lift tickets, season pass products, answering guest questions and occasionally acting as backup to our ticket scanners. This is a part-time or full-time seasonal position, giving you plenty of time to enjoy the various benefits that come with working at an amazing ski resort. There will also be opportunities to transfer to a summer position, giving you a year-round experience!

 

Some perks of working for Boyne Highlands include:

  • A free Golf Pass and Ski Pass for both you and your family
  • 40% off at the various Boyne Restaurants 
  • Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
  • Free Passes to Avalanche Bay Water Park at Boyne Mountain
  • Discounts on lodging for Friends and Family
  • Team Member Child Care
  • Tuition Reimbursement
  • Seasonal Team Member Health Insurance
  • Service and Loyalty Bonus Program – up to 5% of gross wages per season!

 

 

Visit our website for all of our amazing perks, view testimonials, and more! Boyne Highlands Employment

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Welcome guests to the skier services area and the resort.
  • Have knowledge of Boyne Highland’s products, services, promotions, and events, including a variety of pricing rates, discounts, special promotional days, and special events or happenings at the resort.
  • Assist Guest Services in handling resort-specific questions, announcements, and delivery of pertinent information.
  • Maintain work area in a clean, neat, and orderly fashion (inside or out).
  • Sit for long periods in the ticket booth and sell lift tickets to skiers, and on occasion be willing to work in cold temperatures outside for long periods to assist ticket scanners.
  • Ensure all skiers/riders have a valid season pass or lift ticket.
  • Be well versed in how to resolve conflict situations in a timely and respectful manner while providing excellent guest services in any circumstance.

 

Qualifications

  • Experience with computers and/or Point-of-Sale systems preferred
  • Experience with cash handling preferred
  • Able to sit for long periods
  • Able to work outside for long periods occasionally

 

 

 

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