Boyne Resorts

Tubing Operator

Job Locations US-WA-Snoqualmie Pass
Posted Date 2 weeks ago(11/17/2021 4:16 PM)
Requisition ID
2021-11162
# of Openings
20
Resort
Summit at Snoqualmie
Position Type
Seasonal Full-Time or Part-Time
Season
Winter
Category
Mountain Sports and Adventures

Overview

Come be part of the Summit family! Enjoy everything the outdoors has to offer this winter, just a short commute from Seattle.  You will be part of an engaging team whose purpose is creating a fun and safe experience for all.

 

You will have access to awesome industry discounts and benefits including a FREE ski pass and tickets to various resorts around the country! Don’t ski or snow board? Not a problem!  Take advantage of discounted take-home rentals & free lessons for staff.  

 

Referral bonus now up to $200! Both you and the person your are referring have to be working 25 hours/ week or more. ($150 if both are under 25 hours/ week) **Must work through certain date.

 

The Surface Lift Operator at tubing is responsible for the efficient loading and unloading of the lift’s passengers. Other responsibilities include guest relations, ticket security, crowd control, monitoring of drive and tension terminal machinery, correct handling of emergency situations, and the performance of assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. 

  • Carry out lift start up procedures. Procedures include checking of drive and return terminal machinery, stops, speed controls, indicator lights, switches, brakes, etc.
  • Ensure guests get themselves and their gear on lift safely by assisting in loading onto moving surface and explaining procedures to inexperienced passengers. Maintain an orderly crowd flow in the lift and lane lines. Ensure all guests have and are wearing the proper ticket.
  • Aid guests getting off the lift by watching guests exit the lift and give assistance to those who need it.
  • Monitor the operation of the lift continually, corrects problems by notifying supervisor or lift maintenance of problems or unsafe conditions.
  • Pick up dropped clothing, or other belongings for guests and return them to the owner or takes items to lost and found.
  • Provide superior service to guests (internal and external) by following resort etiquette guidelines while interacting with guests. Be knowledgeable of resort services in order to be able to respond to guest inquiries. Respond to all guests and employees in a courteous, efficient manner.
  • Monitor tubing lanes and help guests adhere to the safety rules and maintain crowd control.
  • Perform assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort. 

COMPETENCIES

  • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
  • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
  • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
  • Professionalism –Acts professionally and is respectful of others. Adherence to all uniform standards.
  • Attendance/Punctuality – Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
  • Safety – Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

Qualifications

EDUCATION and/or EXPERIENCE
Minimum 18 years of age. High school diploma or equivalent preferred. Fluent in any language other than English considered a plus.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed