Boyne Resorts

Sugarloaf Resort Housekeeping Administrator

Job Locations US-ME-Carrabassett Valley
Posted Date 2 days ago(12/2/2021 2:40 PM)
Requisition ID
2021-11355
# of Openings
1
Resort
Sugarloaf
Position Type
Seasonal Full-Time
Season
Winter
Category
Administrative/Clerical
Targeted Job Start Date
12/10/2021

Overview

The Sugarloaf Resort Housekeeping Team is looking for a hardworking, positive, detail-oriented Team Leader!   This position combines Administration, Training and Inspection duties to enhance the overall effectiveness of the Housekeeping Department to grow the department and to provide superior services.  

 

Do you have an acute eye for detail?  Are you comfortable speaking in front of groups and also one-on-one?  Are you organized and able to multi-task in a fast-paced environment? This is a very important role here at the resort! You are the last line of defense that we have in getting our rooms “Guest ready” to exceed all expectations. You will start your day with a group of housekeepers that are looking to you for direction that you developed with the assistance of the Executive Housekeeping Manager. This position is currently a full-time seasonal role but could potentially become a year-round job. This role is also eligible for housekeeping incentive pay benefits as well as an end of season bonus. If this sounds like a fit for you, please apply today!

Responsibilities

  • Enjoy working both in a team environment and as an individual. 
  • Communicate positive and constructive feedback in a constructive way. 
  • Lead weekly meetings and monthly trainings to promote long term recruitment and retention.  
  • Take the initiative on projects in your area with your team of housekeepers. 
  • Are comfortable communicating with the Front Desk and Maintenance when it comes to early arrivals and work orders for same day arrival rooms/owner arrivals. 
  • Owning and taking responsibility for your own area of the Hotels and crew of Housekeepers. 
  • Willing to jump in and help your crew tackle the big day ahead of your team, stripping/making beds, cleaning bathrooms, clearing halls, picking up rooms from another Team leader to help us succeed in serving our guests in a timely manner. 
  • You have your team of Management for support and back up on those busy days so that no one falls behind. We are all about practicing team work here and lending a helping hand when needed. 

Qualifications

  • Previous housekeeping and/or cleaning experience preferred 
  • Eye for detail and a passion to ensure guest rooms are in proper order 
  • Comfortable communicating via radio 
  • Experience in hotel/resort hospitality preferred 
  • Able to work a varying schedule to reflect business needs of the hotels 
  • Physical requirements may include: walking, standing, bending, reaching, lifting up to 50 pounds unassisted and typing/sitting at a computer for extended  

 

Sugarloaf Housekeeping Team Member Benefits include:

  • Weekly Wage Incentives
  • Free lift pass for skiing and/or riding (at Sugarloaf and Sunday River)
  • Discounts at resort F&B and retail locations
  • Discounted ski/snowboard lessons and rentals
  • Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
  • Discounted passes at other Boyne and partner resorts
  • Eligibility for end of season service and loyalty bonus
  • Eligible for Housekeeping Incentive pay and weekly raffle give-aways 
  • Team Members may also be eligible to earn up to 40 hours of paid time off
  • Weekly Raffle Drawings and Prizes
  • Team Member Events and Promotions

 

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