Boyne Resorts

Resident Assistant

Job Locations US-MI-Harbor Springs
Posted Date 2 weeks ago(11/18/2021 9:33 AM)
Requisition ID
# of Openings
Boyne Highlands Resort
Position Type
Full-Time Year Round
Year Round
Targeted Job Start Date


Boyne Highlands is currently looking for a Resident Assistant to join our team! You will be in charge of welcoming new employees when they arrive to move in, assisting & supporting residents with any and all queries that arise, ensuring all housekeeping and maintenance needs are met, helping with all resident paperwork, and assisting Security, Housekeeping, and HR as needed. The RA position is a full-time, year-round opportunity with a flexible schedule, giving you plenty of time to enjoy the various perks that come with working for an amazing resort. This position has a starting wage of $15 an hour and includes free housing on-site!


Some perks of working for Boyne Highlands include:

  • A free Golf Pass and Ski Pass for both you and your family
  • 40% off at the various Boyne Restaurants 
  • Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
  • Free Passes to Avalanche Bay Water Park at Boyne Mountain
  • Discounts on lodging for Friends and Family
  • Team Member Child Care
  • Tuition Reimbursement
  • Service and Loyalty Bonus Program – up to 5% of gross wages per season!
  • PTO and Paid Sick Leave
  • Health/Dental/Vision Insurance

Visit our website for all of our amazing perks, view testimonials, and more! Boyne Highlands Employment


The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Preparation of facilities for resident arrival (inventory check sheets, linens). Resupplying housing needs prior to resident arrivals.
  • Conduct move-ins ensuring accurate completion of all paperwork and communicate housing rules, policies and procedures.
  • Advise HR and Security Manager of concerns regarding questionable resident behaviors and incident report documentation.
  • Facilitate and implement emergency plans while providing support and communication to residents in the event of emergency situation (including power outage, road closures).
  • Follow and enforce all employee housing rules, policies, and procedures.
  • Respond to tenant questions, issues and concerns.
  • Coordinate with Building Maintenance teak of maintenance/safety issues
  • Assist in conducting biweekly room inspections.
  • Work closely with the distribution of room key assignments and replacement keys.
  • Assist with distribution of housing memos and notices and to residents.
  • Resolve any resident conflicts through professional, courteous, and solution minded actions and behaviors.
  • Assist with snow removal in front of housing unit entrance areas.
  • Act as primary contact and resource for all residents
  • Assists with cultural events for the work and travel program participants.
  • Assist with resident trips (grocery stores, doctors, S.S office etc)
  • Other duties as assigned


  • High school diploma or general education degree (GED).
  • Must have a valid driver’s license.
  • Must have MDOT certification and Chauffeurs license or be able to obtain upon being hired
  • Must have a clean driving record.
  • Must be willing to work weekends, evenings and holidays
  • Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
  • Attention to detail and the ability to handle confidential material.
  • Must have the ability to communicate and relate effectively with a very diverse group of team members.
  • Must be able to lift up to and more than 50 pounds


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