Boyne Resorts

IT Lead

Job Locations US-TN-Gatlinburg
Posted Date 2 weeks ago(5/9/2022 11:38 AM)
Requisition ID
# of Openings
Gatlinburg SkyPark
Position Type
Full-Time Year-Round
Year Round
Information Technology
Targeted Job Start Date


GSLP logo



Information Technology - Lead  

Gatlinburg Skylift Park is looking for an individual to lead the Gatlinburg SkyLift Park on-site IT operations, ensuring the business is getting the support it needs and that IT infrastructure and operations operate effectively. Facilitate help desk operations to ensure smooth operation of IT production systems. Manage local service providers and their contracts. Committed to continuous improvement and proactive with prioritizing off-season tasks.


Summary of essential duties and responsibilities (including but not limited to):

  • Project oversight
  • Vendor oversight
  • Budget oversight
  • Microsoft Windows workstation setup, repair, and upgrades in accordance with established company IT standards
  • Installing, configuring, and using Microsoft Windows and Office applications
  • Installing or replacing network and phone cabling
  • Installing or replacing network devices such as switches, printers, phones, cameras,
  • Utilizes logic and deductive reasoning to diagnose and solve complex problems
  • Organized and self-motivated
  • Excellent communication with both technical and business team members
  • Team player
  • Judgment - Exhibits good judgment and includes appropriate people in decision-making process
  • Demonstrates quality in their work
  • Completes tasks on time and follows established best practices and procedures
  • Experience with ski industry applications and E-commerce from RTP and Siriusware preferred


Job Qualifications

Any combination of education and training equivalent to possession of a bachelor’s degree that demonstrates the ability the physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the team member is regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Must regularly lift and /or move up to 10 pounds and frequently lift and/or move up to 50 pounds.


Work Environment

On-site at Gatlinburg SkyLift Park. Some heavy equipment may need to be moved or installed, therefore lifting up to 50lbs is important. Some travel may be required from time to time. Working weekend days and/or nights as well as to be on call for after-hours emergency support may be required as needed.



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