Boyne Resorts

Hotel Bell Captain

Job Locations US-ME-Newry
Posted Date 1 week ago(6/21/2022 12:12 PM)
Requisition ID
2022-12958
# of Openings
1
Resort
Sunday River
Position Type
Summer Seasonal, Full-Time & Part-Time
Season
Summer
Category
Lodging
Targeted Job Start Date
7/1/2022

Overview

Sunday River is in need of a Bell Captain to manage the day-to-day operations of the bell, valet, and ski check team members, where you can earn up to $22/ hr . The Bell Captain also will help the Front Office Manager with recruiting, interviewing, scheduling, training, coaching and counseling team members.

Responsibilities

  • Lead by example and able to carry out all duties of the bell team members. This includes, but is not limited to: greeting guests at arrival, carrying and transporting luggage to and from rooms, taking the lead with prepaid groups, and answering any questions about Sunday River Resort and the surrounding area.
  • Encourage and train staff to provide the highest level of service to all guests. Hold staff accountable and counsel and discipline in a productive manner, as needed. Create a positive and productive work environment that works cohesively and communicates well with all Resort departments.
  • Work with Front Office Manager to compose weekly schedules according to staffing needs, occupancy, and group arrivals and departures. Must manage labor costs and understand monthly budgets.
  • Operation of valet service, making sure all guest keys and vehicles are secure and well-kept. Staff must be proficiently trained in and aware of all valet procedures.
  • Ensure cleanliness of parking lots and arrival experience at the hotels, bell desks, bell closets and lobbies.
  • Able and willing to work long hours outdoors in changing weather conditions. Must be able to lift up to 50 lbs. unassisted.
  • Abide by and uphold Sunday River Resort and Boyne, USA policies and procedures.

Qualifications

  • High School Diploma or equivalent required
  • Valid Driver’s License and a clean and clear driving record
  • Previous guest service experience in a hotel or resort environment is preferred and management experience is appreciated
  • Enjoy working outdoors!

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