Sugarloaf is looking for a motivated and service oriented leader to join our Food and Beverage Team as our 45 North Restaurant Manager. This position oversees the daily operations of 45 North, the full-service casual fine dining restaurant serving breakfast and dinner located in the Sugarloaf Mountain Hotel. This position requires a hands on management style to support and direct team members in the dining room, bar, and kitchen. This role will also be responsible for overseeing in-room dining in the hotel as well as assisting with catered events at the resort.

Candidates must have a passion for the food & beverage industry and have a desire to create the ultimate dining experience. Previous supervisory experience in a resort based hospitality role is preferred.

This full-time year-round position is eligible for benefits, bonuses, and other great job perks. If you have experience leading a team and a desire for providing excellent customer service, this is the job for you. Come join our team!

• Lead the 45 North Team in providing consistently outstanding guest experiences.
• Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Improve service by communicating and assisting Team members to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manage the profitability of the restaurant and all related controllable items including but not limited to beverage inventories, labor and supplies on a daily, weekly and monthly basis
• Conduct such functions as interviewing, hiring, employee orientation, performance appraisals, coaching, and counseling to ensure appropriate staffing and productivity
• Work with Chef on pricing and preparation of menus
• Wide-ranging knowledge of wine including the development of comprehensive wine lists and programs
• Take ownership of any guest issues until resolved

The ideal candidate for this role must:

• have excellent people and management skills.
• have ability to stay calm in stressful situations.
• be able to communicate effectively with the restaurant staff, kitchen and the hotel front desk.
• be able to lead by example and create an enthusiastic working environment.
• have extensive knowledge and enthusiasm for what’s trending in the Food and Beverage industry.
• be open to a flexible work schedule including mornings, evenings, weekends and holidays.

Full-Time, Year-Round Team Member Benefits include:

• Eligibility for Medical, Dental, and Vision Insurance as well as paid time off
• Eligible for enrollment in our 401K and Life Insurance programs
• Free lift pass for skiing and/or riding
• Discounted use of our nationally ranked 18-hole golf course for self and family
• Discounts for resort amenities such as ski/snowboard lessons and equipment rentals as well as discounts at all resort F&B and Retail locations
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
• Discounted passes at other Boyne and partner resorts
• Eligibility for end of season service and loyalty bonus