Boyne Resorts

Sugarloaf Skier Services Foreman

Job Locations US-ME-Carrabassett Valley
Posted Date 2 weeks ago(8/3/2022 1:13 PM)
Requisition ID
2022-13492
# of Openings
2
Resort
Sugarloaf
Position Type
Winter Seasonal, Full-Time & Part-Time
Season
Winter
Category
Mountain Services
Targeted Job Start Date
9/6/2022

Overview

Sugarloaf Skier Services Foremen specialize in outstanding Guest Service. We are currently looking for two individuals to join our Skier Services team in this full-time seasonal role. The right fit for this job will have an excellent sense of humor, be able to handle difficult situations with a calm caring manner and know what it takes to go “above and beyond” for our guests in order to provide top-level service with guests face to face. This role comes with many great job perks and is eligible for an end of season bonus. If you enjoy working with people and providing superior customer service, this job is for you, please apply today.

Responsibilities

  • Welcome guests to the sales area and the resort.
  • Develop a comprehensive knowledge of Sugarloaf's policies, products, services, promotions and events, including a variety of pricing rates, discounts, special promotional days, and special events or happenings at the resort and relay this information to guests in order to provide them with the best possible experience.
  • Assist guests in finding favorable resolutions for items of concern, within the boundaries as outlined by the manager and resolve conflict in a timely and respectful manner, providing empathetic and excellent customer service in all circumstances.
  • Process and maintain accountability for all financial transactions including accurate daily accounting.

Qualifications

This job is for you if you:

  • are a patient and empathetic communicator
  • enjoy working with people and for the benefit of others
  • are friendly, levelheaded, good at following directions, and take pride in their work
  • are comfortable working with computers
  • can be available weekdays, weekends, and holidays for shifts as needed

Prior experience in customer service is strongly preferred, but we are willing to train the right fit.

 

 

Sugarloaf Team Member Benefits include:

  • Free lift pass for skiing and/or riding (at Sugarloaf and Sunday River)
  • Discounts at resort F&B and retail locations
  • Discounted ski/snowboard lessons and rentals
  • Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
  • Discounted passes at other Boyne and partner resorts
  • Eligibility for end of season service and loyalty bonus
  • Team Members may also be eligible to earn up to 40 hours of paid time off

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