Boyne Resorts

Retail | Boot Fitter & Hard Goods Sales Associate | Full Time Seasonal

Job Locations US-NH-Lincoln
Posted Date 2 months ago(8/16/2022 10:29 AM)
Requisition ID
2022-13644
# of Openings
3
Resort
Loon Mountain
Position Type
Winter Seasonal, Full-Time & Part-Time
Season
Winter
Category
Retail and Rentals
Targeted Job Start Date
11/1/2022

Overview

Loon Mountain Sports is seeking a knowledgeable Boot Fitter to join our retail team for this upcoming winter season. LMS Boot Fitters provide quality customer service to all guests and are experts in ski and snowboard hard good products. The role of a Boot Fitter is to greet and guide guests in proper fitting of ski and snowboard boots and to understand Loon’s services, promotions, and hours of operations in order to provide consistent information to all guests. Additionally, Boot Fitters will be expected to actively contribute to a safe and clean environment for all guests throughout the resort.

Responsibilities

 

  • Develop a comprehensive understanding of proper fit of ski and snowboard boots.
  • Greet guests; quickly identify guest’s specific needs and steer them in the appropriate direction.
  • Be a hard good product enthusiast and sell products that meet the needs of the guest.
  • Provide directions and anticipate guest’s questions.
  • Maintain a positive and friendly attitude and demeanor in all interactions.
  • Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructions.
  • Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis.
  • Completing required documentation for each demo and sale, ensuring that receipts and change are in order.
  • Overseeing the repair, cleaning, and maintenance of rented/new/used equipment, both in a preventative and regular capacity.
  • Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor.
  • Completing any other tasks that may be assigned by supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous rental ski shop experience required.

 

This job might be for you if:

  • You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customers who return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
  • You are at least 18 years old.
  • You have achieved a high school diploma or degree equivalent.
  • You are available to work weekends and holidays.
  • You have extensive knowledge of skis, boot fitting, and stance alignment.
  • You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience.
  • You are interested in a customer service based position that involves customer interaction.
  • You are able to communicate effectively, work well with a team, and are detail oriented.

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