Boyne Resorts

Retail | Tuning and Repair Technician | Full Time Seasonal

Job Locations US-NH-Lincoln
Posted Date 2 months ago(8/16/2022 11:00 AM)
Requisition ID
2022-13655
# of Openings
2
Resort
Loon Mountain
Position Type
Winter Seasonal, Full-Time & Part-Time
Season
Winter
Category
Retail and Rentals
Targeted Job Start Date
11/1/2022

Overview

As a Tuning / Demo Technician you are responsible for working directly with guests and retail hard goods staff to fit, service, and maintain snowboarding and alpine skiing equipment including, but not limited to binding, mounting, and adjustments, equipment repair, tuning, and waxing. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.

Responsibilities

 

  • Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies
  • Tune and repair skis and snowboards
  • Perform binding calibrations, testing, and certifications 
  • Mounting and testing of bindings 
  • Complete, track, and file necessary paperwork
  • Maintain cleanliness and organization of shop area
  • Cross-trained in all Retail Shop positions
  • Understanding our products and services, what guests need and how to raise the bar to provide excellent service to customers, general public and employees
  • Must be able to multitask in a busy retail environment and be a team player
  • Must be able to work a flexible schedule which includes weekends and holidays
  • Protect the safety of self, co-workers, and Loon Mountain Resort guests at all times.
  • Report any potentially harmful equipment or situations to the immediate supervisor without delay.
  • Report safety-related accidents and incidents at once to immediate supervisor.
  • Follow all company and department safety policies and procedures.
  • Operate equipment in a safe manner that will not lead to injury of yourself or others.
  • Drive in accordance with the law and Loon Mountain Resort policies.

Qualifications

 

This job might be for you if:

 

  • You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customers who return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
  • You are at least 18 years old
  • You have achieved a high school diploma or degree equivalent
  • You are available to work weekends and holidays
  • You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience
  • You are interested in a customer service based position that involves customer interaction
  • You are able to communicate effectively, work well with a team and are detail oriented

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