Boyne Resorts

Assistant Housekeeping Manager-Huntley & Shoshone

Job Locations US-MT-Big Sky
Posted Date 3 months ago(8/23/2022 2:52 PM)
Requisition ID
# of Openings
Big Sky Resort
Position Type
Full-Time Year-Round
Year Round


The Assistant Executive Housekeeper is responsible for covering for the Executive Housekeeper's days off, covering evening shifts when the evening supervisors are off, and assisting in training and motivating the entire housekeeping staff. Assists in creating housekeepers' daily lists, inspecting units, data entry, maintaining employee schedules, and managing labor hours.  


The Assistant Executive Housekeeper must be able to perform all duties expected of the housekeeping department including heavy lifting, deep cleaning and delivery/ordering of supplies. Management and/or supervisory experience in a housekeeping department preferred. Must be able to coach, counsel and direct the housekeeping staff.  


Candidate must be detail oriented, professional, and maintain a drive for excellence and consistently strong performance. Knowledge of Microsoft Office, Outlook and Excel required. Previous knowledge of Springer Miller Systems (SMS) is helpful. Successful candidates will meet all of these requirements.


  • Assist with determining daily work assignments for housekeepers and support personnel according to occupancy. 
  • Responsible for remaining onsite until all guest arrival rooms are cleaned, entered into SMS, all housekeepers are finished with their daily assignments. 
  • Responsible for coordinating inspections of rooms and condos and reporting any issues. 
  • Assist in monitoring housekeepers and support personnel performance, progress, and quality of daily assignments. 
  • Be willing to assist in cleaning when the need arises, and having the knowledge and skills to do so. 
  • Assist in monitoring the personal appearance of staff members and enforces the Big Sky Employee Handbook polices and guidelines. 
  • Bring unresolved employee issues to the attention of the Executive Housekeeper and/or the General Manager. 
  • Ensure that the work environments are safe for employees and guests.  
  • Coordinate and participate in special projects such as, but not limited to, deep cleans, inventories, and supply needs, and documenting that they are accomplished within the specified time frames. 
  • Required to know the fire safety and evacuation procedures and incorporate these procedures into staff training. 
  • Responsible for miscellaneous duties and ad-hoc projects as assigned, documenting the progress of those duties.  
  • Assist in seasonal interviewing, hiring and terminations required in a seasonal resort environment. 


  • Relevant degree and/or experience required. 
  • Previous leadership role/management and hospitality experience preferred. 
  • Knowledge of Microsoft Office, Outlook and Excel required. Previous knowledge of Springer Miller Systems (SMS) is helpful.  
  • Ability to learn various systems and programs including Springer Miller Systems and Alice. 
  • Excellent leadership, interpersonal skills and math skills are required.  
  • Possess strong written and verbal communication skills, sense of urgency, critical thinking and problem solving skills. 
  • Must be detail oriented, professional, well organized and able to delegate to a team of up to 60 members. 
  • Candidate must maintain a drive for excellence and consistent strong performance. 
  • Must have the ability to handle multiple tasks at once and adapt to changing situations and environments.  
  • Must be physically fit and able to stand/walk/bend for a full shift. Able to lift 30-40 lbs, additional lifting with assistance, push/pull up to 100lbs unassisted. 

Be a part of our Full Time Year Round team and enjoy these great benefits! 

  • FREE Golf Pass and Ski Pass for you, your spouse and dependents and discounted passes for friends and family 
  • FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents 
  • Steep discounts oLodging rates for accommodation for friends and family (blackout dates apply) 
  • 25%-50% off Food and Beverage Outlets
  • 20%-30% off Retail at all outlets with additional gear and sponsor discounts  
  • 401k and Health benefits 


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