Boyne Resorts

FOH Floor Manager

Job Locations US-MI-Harbor Springs
Posted Date 3 weeks ago(11/7/2022 11:48 AM)
Requisition ID
# of Openings
The Highlands at Harbor Springs
Position Type
Full-Time Year-Round
Food and Beverage
Targeted Job Start Date


The Highlands is looking for new FOH Floor Managers to join our team! You will be responsible for overseeing a great team, assisting with scheduling, addressing complaints, and training new team members, among other things. This is a full-time, year-round position with flexible scheduling, giving you plenty of time to enjoy the various perks that come with working for an amazing ski resort.


We are seeking applicants for several of our outlets:

Main Dining Room – A great place to fuel up with an awesome omelet before hitting the slopes or a nice spot for a quiet after all day on the slopes!

Food Court - Need to grab a quick meal before flying back to the slopes? The Food Court is that spot.




Some perks of working for The Highlands include:

  • A free Golf Pass and Ski Pass for both you and your family
  • A free downhill mountain bike park season pass for you and your family
  • 40% off at the various Boyne Restaurants 
  • Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
  • Free Passes to Avalanche Bay Water Park at Boyne Mountain
  • Discounts on lodging for Friends and Family
  • Team Member Child Care
  • Tuition Reimbursement
  • Team Member Housing available on a first come first serve basis*
  • Service and Loyalty Bonus Program – up to 5% of gross wages per season!
  • PTO and Paid Sick Leave
  • Health/Dental/Vision Insurance


Visit our website for all of our amazing perks, view testimonials, and more! The Highlands Employment


The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Assist with scheduling, daily staffing levels, billing transactions, inventory, etc.
  • Ensure cleanliness of the restaurant, including service stations with maintaining a clean, neat, and well-organized work area.
  • Take appropriate action on any complaint or problem to ensure guest satisfaction.
  • Work closely with culinary and other departments to properly plan and coordinate the operation of the restaurant.
  • Maintain awareness of accident prevention, safety, and fire prevention.
  • Consistently look for new methods, techniques, equipment, and material that will improve the overall efficiency and/or quality of the department.
  • Supervise 8-12 team members, assigning and directing work; appraising performance; rewarding and disciplining team members as well as addressing complaints and resolving problems.
  • Train new team members.


  • Supervisors must possess ServSafe certification or acquire it upon hire.
  • Must be available to work nights, weekends, and holidays.
  • Must be at least 18 years old
  • Must have a high school diploma or GED
  • Previous supervisory experience preferred
  • Experience with point-of-sale software and Microsoft Office preferred but not required

*Single Bed, no pets. If interested, inquire during job interview


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