Boyne Resorts

SnowSports Ops Crew

Job Locations US-WA-Snoqualmie Pass
Posted Date 2 weeks ago(11/23/2022 3:44 PM)
Requisition ID
2022-14878
# of Openings
30
Resort
Summit at Snoqualmie
Position Type
Winter Seasonal, Full-Time & Part-Time
Season
Winter
Category
Mountain Sports and Adventures
Targeted Job Start Date
12/3/2022

Overview

 

 

 

Bring your passion for skiing or snowboarding!

 

As our SnowSports Instructor, you will help our guests safely learn to ski/snowboard so that they can have a memorable day in the mountains with the goal of creating lifelong skiers and snowboarders.

 

Come work and play at Seattle’s home mountain, The Summit at Snoqualmie.  Located an hour West of Seattle via Interstate 90 at Snoqualmie PassThe Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts.

Responsibilities

This job is responsible for the appearance of the Snowsports school's fencing, logos, and other on snow media.

 

Job duties may include, but are not limited to:

  • Provide superior guest service!
  • Assist in scheduling instructors for the SnowSports private lesson roster.
  • Sell available open time slots to groups/individuals and increase business for the SnowSports School.
  • Handle customer complaints and resolve problems as needed.
  • Assist daily operations of the SnowSports School to ensure program efficiency and guest service.
  • Assist with ecommerce questions and troubleshooting.
  • Assist registration process for daily ski school programs.
  • Assist daily deposit of revenue and all sales and accounting procedures for the SnowSports School as needed.
  • Maintain correspondence with Summit guests, and assist with guest service and program management for special events.
  • Compile reports and information and assist in the evaluation of data to improve business performance for the SnowSports School.
  • Have knowledge of and ability to perform all jobs within the SnowSports School sales and reservations team and fill in when necessary.
  • E-commerce reservation fulfillment
  • Other administrative duties as assigned 

Qualifications

What we are looking for: 

  • 1-2 years of related experience preferred. Knowledge of skiing / snowboarding instruction helpful.
  • Experience with SiriusWare preferred (will train the right candidate).
  • Ability to work independently with minimum amount of supervision.
  • Ability to prioritize within a lively, and often chaotic, environment.
  • Ability to create meaningful, quality experiences for guests and staff.
  • Ability to adapt to changing situations and to deal with deadline pressure while maintaining a professional presentation.
  • Ability to handle high volume of telephone calls.
  • Excellent verbal and written communication skills, with superior attention to detail.
  • Proficient with MS Office suite.
  • Excellent customer service skills. 

Join our team and enjoy The Summit Experience! 

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