Greet and interact with guests making the features of the Adventure Center a safe and fun experience for guests. This job includes renting ice skates and Nordic/snowshoe equipment to guests and the processing of related paperwork. Tasks include ice rink maintenance, POS use, and general guest service. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.
Work with other staff in the department to set up, tear down, inspect the wall, rope and equipment to ensure everything is maintained in proper working order at all times.
Operate the ziplines and guide customers through the course. Perform daily inspections of both equipment and the ziplines themselves.
Take customers on guided snowshoe/cross country tours both on the base trails as well as the summit.
Instruct guests in proper belay and climbing procedures and assist as safety overseer and belayer when needed.
Fitting guests with ice skate rentals and sharpen skates upon request.
Fit Nordic equipment and Snowshoe equipment with brief instruction on how equipment should be used. Direct, with a map, what trails are available for specific equipment rented.
Maintain a safe and functional ice rink. This includes flooding/hosing down rink when applicable, shoveling snow off after a storm, patrolling rink to ensure guests are being safe, checking guests tickets for purchase of rink fee and maintaining rink on a daily basis for safety.
Clean Adventure Center on a regular basis along side other staff. Keep walkways outside clean of ice and snow.
Occasionally patrol Cross Country trails on skis or snowshoes.
Receive and record all fees and payments made for this venue and complete cashout as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.