The Ticketing & Guest Services Supervisor we are looking for has an excellent sense of humor, a caring leadership style and an understanding of what it means to go above and beyond for our guests! At The Summit we want professional staff members who also know how to have fun! Problem solving skills along with the self-confidence to make decisions is a must! With the support of an assistant and leads, the Ticketing & Guest Services Supervisor will work in conjunction with the Private Ski School Supervisor to hire, train, coach, lead, review and schedule a crew of up to 50 staff members.
The Ticketing Operations department oversees the following areas:
The primary role of the Ticketing & Guest Services Supervisor will be to directly supervise the Ticketing, Guest Service, Season Pass and Call Center departments at various locations at The Summit and off-site locations. At times, assistance with other areas of Ticketing Operations will be required.