Boyne Resorts

Ticket Checker

US-ME-Newry
3 months ago
Requisition ID
2017-2081
# of Openings
50
Sunday River
Position Type
Seasonal Full-Time
Season
Winter
Targeted Job Start Date
11/15/2017
Category
Mountain Operations

Overview

Sunday River Resort is located just minutes away from the picturesque Bethel Village in Western Maine's Mahoosuc Mountains. A true four-season destination, the resort offers eight interconnected peaks of world-class skiing and snowboarding, the most slopeside lodging in the east including two resort hotels, and in the summer months, activities including lift-serviced mountain biking, ziplines, and golf at the acclaimed Sunday River Country Club. Sunday River is a member of the Boyne Resorts family of resorts and attractions.

 

A Sunday River Ticket Checker must be energetic, outgoing, and able to interact with guests. Ticket checkers are responsible for ticket checking and providing excellent point of contact customer service. As a customer focused organization, a crucial part of each employees' job is to provide excellent guest service.

Responsibilities

  • Visually checks each ticket and season pass in lift line.
  • Prior to lifts opening, sets up lift line corral area. 
  • Assists with the shoveling and raking of snow and ice when needed to maintain proper ramps, corrals and work areas.
  • Assists with the inspection of the lift prior to operations start up, which includes continually checking the status of marker information boards, tissue dispensers, assisting in the daily checking of switches, chairs, grips and maintaining of ramps and corrals.
  • Must become familiar with the area (lifts and trails) and also know the functions of other departments. Advises and assists guests as needed in a courteous manner.
  • Must become familiar with resort's policies, safety policies, and guest service expectations.
  • Communicates problems to superiors, while showing initiative in handling routine matters and emergencies.
  • Continually remains vigilant to the needs of both the equipment and the guests and reacts to those needs in the safest manner while maintaining quality service.
  • Contribute to team effort by participating in job sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
  • Meet service level objectives and department goals as set forth by immediate supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

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