Boyne Resorts

Night Operations Bar Manager

US-ME-Carrabassett Valley
2 weeks ago
Requisition ID
2017-2145
# of Openings
1
Sugarloaf
Position Type
Seasonal Full-Time
Season
Winter
Targeted Job Start Date
11/1/2017
Category
Food and Beverage

Overview

The Night Operations Manager shares the responsibility of overseeing the Widowmaker in regards to staff management, money management, reporting, sales goals, inter-office communications, and must uphold company policies and procedures at all times. 

The Night Operations Manager assists in recruiting, interviewing, hiring, training, and evaluating personnel as well as developing and motivating all staff to attain proper standards of performance. Additionally, the Night Operations Manager answers patrons’ questions, oversees entertainment, addresses and resolves any complaints, and is responsible for inspecting the venue, inside and outside, for cleanliness, compliance and overall appearance.

 

Responsibilities

 

 

  • Continually strive to develop the staff, including Floor Supervisors, in all areas of managerial and professional development
  • Assists with the recruitment and training of staff (training, developing, testing, and coaching)
  • Assist in creating and implementing sales goals
  • Build and promote teamwork through proactive interaction
  • Utilize effective time management and exhibit excellent follow up skills
  • Accommodate and anticipate guests needs
  • Accurately forecast staffing needs to ensure optimum customer service
  • Ensure all service standards meet Company guidelines
  • Ensures that private events, catering, and banquets are successfully executed
  • Control cash and other receipts by adhering to cash handling procedures
  • Prepare all required paperwork, including forms, reports and schedules
  • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
  • Ensure that all products are received in accordance with the venues receiving policies and procedures
  • Assists and conducts conflict resolution, corrective actions and coaching
  • Oversee and ensure that employee performance appraisals are completed in a timely manner
  • Fully understand and comply with all federal, state, and county municipal regulations that pertain to liquor, health, safety and labor requirements
  • Ensures nightly and/or weekly opening and closing side duties are followed
  • Fill in where needed to ensure guest service standards and efficient operations, including  opening and closing duties
  • Provides administrative support
  • Work with preferred partners and organizations in promoting mutual company growth

Qualifications

Skills and Experience

  • High School Diploma
  • experience in the management of a bar or beverage service operation
  • complete working knowledge of alcoholic and non-alcoholic beverages
  • knowledge of business management principles and practices
  • knowledge of basic accounting procedures
  • knowledge of cost control procedures
  • knowledge of relevant computer applications

Key Competencies

  • judgment
  • decision-making
  • problem-solving
  • organizing and planning
  • resource allocation and management
  • delegation
  • communication
  • attention to detail
  • coaching
  • stress tolerance
  • team member

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