Boyne Resorts

Parking Attendant

US-WA-Snoqualmie Pass
1 week ago
Requisition ID
2017-2452
# of Openings
25
Summit at Snoqualmie
Position Type
Seasonal Full-Time
Season
Winter
Targeted Job Start Date
12/1/2015
Category
Mountain Services

Overview

The Parking Attendant is responsible for preparing the base area parking lots in anticipation of the day's challenges. This position is up early and willing to mitigate safety issues which include shoveling, salt-sand spreading and parking lot preparation.  A friendly attitude is a must.  Individual must be able to communicate with sometimes irate customers and resolve problems or direct customer to a resolution. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn't understand the term "not my job."

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Snow removal
  • Directing cars
  • Greeting guests and providing resort information
  • Assist with busy Ski and Ride School program days
  • Preparing parking lots for guests each morning – removing any trash, spreading sand/salt to help keep employees and guests safe
  • Supporting other base area departments as needed including Security, Roads, Environmental, and Transportation operations
  • Other duties as assigned

COMPETENCIES

  • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
  • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
  • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
  • Professionalism -Acts professionally and is respectful of others. Adherence to all uniform standards.
  • Attendance/Punctuality - Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
  • Safety - Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

Qualifications

  • Must be able to stand outside in inclement weather for long periods of time
  • Valid Driver's License
  • Previous guest service experience - preferred
  • May lift up to 50 lbs., assistance is available for heavy lifting.
  • Must be able to make quick decisions regarding safety
  • Must be able to maintain control and rational demeanor in emotionally charged situations involving guests and/or employees
  • Must be able to work weekends and holidays as needed

EDUCATION and/or EXPERIENCE
No prior experience or training.

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