Boyne Resorts

Food and Beverage - Full Service Server

US-WA-Snoqualmie Pass
1 week ago
Requisition ID
2017-2464
# of Openings
100
Summit at Snoqualmie
Position Type
Seasonal Full-Time
Season
Winter
Category
Food and Beverage

Overview

The Server is a full or part-time, seasonal position. Responsibilities are to ensure that guests have an enjoyable dining experience by providing quality customer service. Servers work in the front of the business taking orders, serving food and drinks, and assisting guests with all other needs. All servers must be available to work nights, weekends, and holidays. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Upsell food and beverage items by using suggestive selling techniques.
  • Answer questions regarding regions where food products come from, and how food is prepared.
  • Describe in detail tastes and textures.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Assist fellow servers as situations arise as needed.
  • Assist bus person with clearing and resetting tables as needed
  • Other non-essential duties may be assigned

Qualifications

  • Must be 21+
  • Must have, or obtain after hiring, a valid Washington State Class 12 Mast Permit and Food and Handlers Permit.

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