A love for the snowy outdoors a must! Superb guest service skills required!
As one of the Supervisors of Ticket Scanning for The Summit, your job is to make sure your staff is providing great guest service along with the checking and scanning of all tickets and season passes and crowd control as guests enter the lift maze. You will assist the Ticket Scanning Manager in hiring, training, coaching and scheduling up to 60 staff members spread over 5 base areas. You will work very closely with Security, Guest Services and Lift Operations.
95% of your time is spent outside.
The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.
RESPONSIBILITIES TO SAFETY
EDUCATION and/or EXPERIENCE
High school diploma or equivalent. Supervisory experience required. Customer service experience, both in person and on the phone preferred. Must be able to multitask in a fast paced and sometimes stressful environment. Fluent in any language other than English a plus.