Boyne Resorts

Fly Shop Sales Associate - Boyne Outfitters

US-MI-Boyne Falls
3 weeks ago
Requisition ID
2017-2609
# of Openings
1
Boyne Mountain Resort
Position Type
Full-Time Year Round
Season
Not Applicable
Category
Retail and Rentals

Overview

As a Fly Shop Sales Associate, you are responsible for serving the customers throughout their visit to Boyne Outfitters from greeting to checkout.

Responsibilities

Fly Shop Sales Associate’s typical job functions include the following:

  • Welcome customers by greeting them and offering them assistance
  • Assist customers by escorting them directly to racks and counters, and/or suggesting items
  • Advise customers by providing accurate information on fly fishing products and services, conditions, techniques, etc.
  • Help customer make selections by building customer confidence through offering suggestions and opinions
  • Accept payments by totaling purchases and processing checks, cash, or credit cards
  • Keep clientele informed by notifying them of preferred customer sales and future merchandise and services of potential interest
  • Setup and display products and merchandise through the store
  • Maintain the appearance and cleanliness of the store and merchandise
  • Help maintain accurate inventory records
  • Ship and receive orders for customers
  • Assist Fly Fishing Guides as necessary

 

Qualifications

This job might be for you if:

  • You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customers who return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
  • You are approachable and hospitable. You communicate in a clear and friendly manner, and love to share your love for fly fishing, including history, equipment, techniques, entomology, and fly tying. Knowledge of Michigan fish species and waters, including stream conditions, bug hatches, etc. is required.
  • You want to be part of a close-knit team. You have interest in not only serving customers with excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
  • You are flexible and always willing to learn more. You understand the demands of exceeding customer needs and can work nights, weekends and holidays when needed. You are able to physically lift or move items weighing up to 50 pounds, and possess a valid driver's license.
  • You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.

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