Boyne Resorts

West Food and Beverage Assistant Manager

US-WA-Snoqualmie Pass
3 weeks ago(1/1/2018 2:57 PM)
Requisition ID
2018-2837
# of Openings
1
Summit at Snoqualmie
Position Type
Seasonal Full-Time
Season
Winter
Targeted Job Start Date
1/3/2018
Category
Food and Beverage

Overview

The West F&B Assistant Manager assists with the oversight of food and beverage outlets and base area janitorial crew.  Assists the F&B Manager with overseeing all other base area operations and provides assistance to other departments.  Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. 

  • Supervises food service workers and product for each facility in the base area.
  • Supervises janitorial and light building maintenance tasks for base facilities.
  • Perform supervisory duties such as scheduling, handling employee needs, coaching staff members on performance, and controlling labor costs by responding to daily business needs.
  • Provide hands on leadership with staff.
  • Must be competent in handling guest relations in challenging circumstances.
  • Perform daily cash tie outs.
  • Other duties as assigned

COMPETENCIES

  • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
  • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
  • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
  • Professionalism –Acts professionally and is respectful of others. Adherence to all uniform standards.
  • Attendance/Punctuality – Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
  • Safety – Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

Qualifications

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Food Handlers and MAST desired and must obtain after offer is accepted.

EDUCATION and/or EXPERIENCE 

High school diploma or equivalent. Previous restaurant and bar supervisory experience highly preferred.  Inventory and food cost management knowledge preferred.  Qualified candidates for this position will have working bar and restaurant knowledge and experience with high volume food service.  Candidates must have their Class 13 liquor server permit and a valid health card.

 

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals and outside weather conditions.  The noise level in the work environment is usually moderate.

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