Spa Concierge is a year-round, full or part time position primarily responsible for answering incoming calls, scheduling appointments, processing guest transactions, and managing retail product within the spa boutique.
The Spa Concierge should stimulate a friendly, cheerful attitude with guests, managers, and fellow team members. He/she serves as a role model to all Associates, adhering closely to the Inn at Bay Harbor's Traditions of Service Excellence and Boyne Resorts Core Values. The Spa Concierge sets the highest possible example in conduct, temperament, attendance, punctuality, and standards of work.
Customer service experience, cash handling experience, and experience with Internet software, Word processing software, and Spreadsheet software required. General knowledge of spa services preferred.