Boyne Resorts

  • Front Desk Associate

    Job Locations US-MT-Big Sky
    Posted Date 1 week ago(6/8/2018 5:43 PM)
    Requisition ID
    # of Openings
    Big Sky Resort
    Position Type
    Seasonal Full-Time
    Targeted Job Start Date
  • Overview

    Supervisor: Dependent on location
    Jake Kimmel: Huntley/Shoshone
    Derrick Provencher: Summit at Big Sky

    John Unkart: Whitewater Inn 

    Shifts Available: Varied. Must be willing to work weekends, evenings, and holidays
    Wage Information: $11.00/hr or dependent on experience 


    The Front Desk Associate position works within a team to provide excellent customer service to deliver an exceptional experience at Big Sky Resort to our guests. Front Desk Associates greet guests, assist with checking them in, answer their questions in a friendly manner, remain available to assist guests as needed throughout their stay and assist with checking guests out. Front Desk Associates also work with other departments at Big Sky Resort to assist guests and solve problems.


    The front desks accepting applications are the Huntley/Shoshone, Summit at Big Sky, Moonlight Lodge and Whitewater Inn. For more information about lodging please reference the following this website here: We will ask for your desk choice on the application.  


    • Greet guests in a friendly, welcoming, professional manner
    • Assist guests with checking into the hotel and provide directions to their room
    • Assist guests with checking out of the hotel and provide accurate information regarding billing
    • Process financial transactions accurately
    • Work with integrity, discretion and attention to detail to protect private information
    • Conduct phone conversations in a friendly and professional manner
    • Contribute to creating and maintaining a culture of positivity, productivity, and professionalism
    • Communicate professionally and effectively with guests, employees, and managers
    • Take action to quickly and creatively solve guest problems
    • Stay calm and maintain quality of work while under pressure
    • Abide by and uphold Big Sky Resort and Boyne, USA policies and procedures


    • High School Diploma or equivalent
    • Hospitality experience is required
    • Computer literate and proficient with Microsoft Office Suite


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