The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines.
Responsibilities of this job include assisting hotel guests at check in and check out, providing information to guests, room sales, activity sales, cashiering, preparing reports, and other related front office functions. There will be many different people to meet and work with. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above. A faster-than-average pace will be the norm for this position.
Computer skills necessary. Long periods of standing required. Applicants must be at least 18 years old and be available to work all shifts including nights, weekends and holidays.
Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free. This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis.