Café Attendant is a part or full-time, year round position in The Café at Boyne Highlands Resort. The primary focus of the café attendant is to provide quality service to guests by preparing and serving coffee related beverages and assorted snack foods
Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Clean or sanitize work areas, utensils, and equipment.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Describe menu items to customers or suggest products that might appeal to them.
Order, receive, or stock supplies or retail products.
Provide customers with product details, such as coffee blend or preparation descriptions.
Receive and process customer payments.
Serve prepared foods, such as muffins, biscotti, or bagels.
Stock customer service stations with paper products or beverage preparation items.
Take out garbage.
Create signs to advertise store products or events.
Prepare or serve menu items, such as sandwiches or salads.
Set up or restock product displays.
High quality service and attention to retail, sales, and service.
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Previous experience with point of sale software preferred.
While performing the duties of this Job, the Team Member is regularly exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration. The Team Member is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Must work well under pressure. Prior guest service and money handling experience preferred. Applicants must be at least 18 years old and be available to work nights, weekends, and holidays