Boyne Resorts

  • Rental Cashier

    Job Locations US-WA-Snoqualmie Pass
    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    2018-4168
    # of Openings
    20
    Resort
    Summit at Snoqualmie
    Position Type
    Seasonal Full-Time or Part-Time
    Season
    Winter
    Targeted Job Start Date
    11/17/2018
    Category
    Mountain Services
  • Overview

    The Rental Cashier provides accurate money exchanges between guest and cashier at rental areas. Provide information to guests about the Mountain and Base Area.  As a customer focused organization, a crucial part of each employee’s job is to be friendly and to get and keep guests. Provides general information to the guests about The Summit and The Base Area.  Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”

     

    Responsibilities

    The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. 

    • Process rental transactions, discounts and returns
    • Fills out all required information and signatures on rentals forms rental agreements
    • Provide guests with information about rental products
    • Responsible for following all company standards in regards to paperwork, cash management and loss prevention standards.
    • Ensure an enthusiastic and professional level of customer service at all times
    • Answer shop phones courteously and professionally
    • Call for additional assistance if a line develops to ensure proper guest satisfaction
    • Other duties as assigned.

    Qualifications

    • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
    • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
    • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
    • Professionalism –Acts professionally and is respectful of others. Adherence to all uniform standards.
    • Attendance/Punctuality – Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
    • Safety – Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

     

    QUALIFICATIONS

    High school education or equivalent; or up to one month related experience or training; or equivalent combination of education and experience.  Must have basic computer skills. Previous experience in dealing with the public and providing customer service is desired.  Previous cash handling experience is beneficial. Must be 18 years or older.

     

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