Boyne Resorts

  • Rental Technician

    Job Locations US-WA-Snoqualmie Pass
    Posted Date 2 months ago(9/13/2018 5:05 PM)
    Requisition ID
    2018-4169
    # of Openings
    60
    Resort
    Summit at Snoqualmie
    Position Type
    Seasonal Full-Time or Part-Time
    Season
    Winter
    Targeted Job Start Date
    11/17/2018
    Category
    Retail and Rentals
  • Overview

    The Rental Tech fits & rents boots, skis and snowboards with a smile, does basic repairs on ski and snowboard equipment, completes safety tests on bindings and provides excellent guest service. Provides general information to the guests about The Summit and The Base Area. As a customer focused organization, a crucial part of each employee’s job is be friendly and to get and keep guests.  Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”

    Responsibilities

    The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. 

    • Safely fit boots, skis and snowboards to customers.
    • Demonstrate to the customer how the bindings work.
    • Perform general maintenance and repair on equipment.
    • Be able to complete liability forms with legible penmanship.
    • Handle complaints from customers.
    • Work as fast, yet as safely as possible during peak hours.
    • Flexible working hours.  Some job sharing may be required.
    • Ensure our guests' safety by strict attention to detail and properly repair and adjust equipment.
    • Answer questions about ski/snowboard equipment.
    • Accept payment efficiently, with courtesy and diplomacy, entering the appropriate form of payment in the cash register, counting change policies and procedures.
    • Exceed Rental Shop goals and standards through integrity and teamwork.
    • Provides superior service to all internal and external customers.
    • Greets customers and determines their needs.
    • Adjusts and test bindings.
    • Other duties as assigned.

    Qualifications

    • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
    • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
    • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
    • Professionalism –Acts professionally and is respectful of others. Adherence to all uniform standards.
    • Attendance/Punctuality – Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
    • Safety – Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

     

    QUALIFICATIONS

    High school education or equivalent; or up to one month related experience or training; or equivalent combination of education and experience.  Must be 18 years or older.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed