Boyne Resorts

  • Tubing Operator

    Job Locations US-WA-Snoqualmie Pass
    Posted Date 2 months ago(9/13/2018 5:10 PM)
    Requisition ID
    2018-4176
    # of Openings
    30
    Resort
    Summit at Snoqualmie
    Position Type
    Seasonal Full-Time or Part-Time
    Season
    Winter
    Targeted Job Start Date
    11/17/2018
    Category
    Mountain Sports and Adventures
  • Overview

    Are you an outgoing person that loves to work outdoors?  Come work at The Summit Tubing Park! The Surface Lift/Hill Attendant is a team player who is responsible for the efficient loading and unloading of the lift’s passengers. Other responsibilties include providing friendly guest relations, ticket checking, tubing lane and line control, monitoring of drive and tension terminal machinery, correct handling of emergency situations, and the performance of assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort. Provides general information to the guests about The Summit and The Summit Tubing Park. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”

    Responsibilities

    The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. 

    • Carry out lift start up procedures. Procedures include checking of drive and return terminal machinery, stops, speed controls, indicator lights, switches, brakes, etc.
    • Ensure guests get themselves and their gear on lift safely by assisting in loading onto moving surface and explaining procedures to inexperienced passengers. Maintain an orderly crowd flow in the lift and lane lines. Ensure all guests have and are wearing the proper ticket.
    • Aid guests getting off the lift by watching guests exit the lift and give assistance to those who need it.
    • Monitor the operation of the lift continually, corrects problems by notifying supervisor or lift maintenance of problems or unsafe conditions.
    • Pick up dropped clothing, or other belongings for guests and return them to the owner or takes items to lost and found.
    • Provide superior service to guests (internal and external) by following resort etiquette guidelines while interacting with guests. Be knowledgeable of resort services in order to be able to respond to guest inquiries. Respond to all guests and employees in a courteous, efficient manner.
    • Monitor tubing lanes and help guests adhere to the safety rules and maintain crowd control.
    • Perform assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort. 

    COMPETENCIES

    • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
    • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
    • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
    • Professionalism –Acts professionally and is respectful of others. Adherence to all uniform standards.
    • Attendance/Punctuality – Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
    • Safety – Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

    Qualifications

    EDUCATION and/or EXPERIENCE
    Minimum 18 years of age. High school diploma or equivalent preferred. Fluent in any language other than English considered a plus.

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