The Tubing Guest Services Specialist we are looking for is extremely friendly, has an excellent sense of humor, can multitask and handle difficult situations in a calm caring manner. Knows what it takes to go “above and beyond” in order to provide top-level customer service with guests via email, face to face and over the phone. Responsible for checking emails, assisting with reservations, resolving issues and overall customer service. At times may be asked to job share with the other GS Departments. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”
The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) is required. Customer service experience, both in person and on the phone preferred. Fluent in any language other than English a plus. Must be 18 years of age or older.