Boyne Resorts

  • Ticket Seller

    Job Locations US-ME-Newry
    Posted Date 3 months ago(9/20/2018 8:59 PM)
    Requisition ID
    2018-4232
    # of Openings
    12
    Resort
    Sunday River
    Position Type
    Seasonal Part-Time
    Season
    Winter
    Targeted Job Start Date
    11/16/2018
    Category
    Guest Services
  • Overview

    Sunday River Ticket sellers greet and guide guests in their purchase of products offered by Sunday River. This position should master Sunday River's services, promotions, and hours of operations in order to provide consistent information to all guests and actively contribute to a safe and clean environment for all guests throughout the Resort. Ticket sellers should provide quality customer service and act with accountability.

    Responsibilities

    • Develop a comprehensive understanding of Sunday River’s services and products including various rates, discounts offered, promotions, complimentary tickets, and events
    • Greet and welcome guests to the sales location
    • Maintain the sales location in a clean, neat, and orderly fashion to transact all ticketing business inside and out, and to provide quality guest assistance
    • Handle and be accountable for all financial transactions and maintain accurate accounting records on a daily basis
    • Assist Central Reservations in handling specific questions, delivery of messages and announcements
    • Interface with all other departments as necessary to create smooth interacts for guests
    • Operate a one-stop shopping outlet offering single and multi-day lift tickets and information regarding all Sunday River services
    • Problem-solve guest situations in a timely and respectful manner regarding any topic
    • Actively promote a safe recreational environment by educating the public with regards to “Your Responsibility Code.”

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

     

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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