Boyne Resorts

  • Ticket Checker

    Job Locations US-ME-Newry
    Posted Date 2 months ago(9/25/2018 7:04 AM)
    Requisition ID
    2018-4245
    # of Openings
    30
    Resort
    Sunday River
    Position Type
    Seasonal Full-Time
    Season
    Winter
    Targeted Job Start Date
    11/16/2018
    Category
    Mountain Operations
  • Overview

    Sunday River needs you! Our Ticket Checkers are energetic, outgoing, and able to interact with guests. Ticket checkers are responsible for ticket checking and providing excellent point of contact customer service. As a customer focused organization, a crucial part of each employees' job is to provide excellent guest service.

     

    Part-time and full-time positions available. 

    Responsibilities

    • Visually checks each ticket and season pass in lift line
    • Prior to lifts opening, sets up lift line corral area
    • Assists with the shoveling and raking of snow and ice when needed to maintain proper ramps, corrals and work areas
    • Assists with the inspection of the lift prior to operations start up, which includes continually checking the status of marker information boards, tissue dispensers, assisting in the daily checking of switches, chairs, grips and maintaining of ramps and corrals
    • Must become familiar with the area (lifts and trails) and also know the functions of other departments. Advises and assists guests as needed in a courteous manner
    • Must become familiar with resort's policies, safety policies, and guest service expectations
    • Communicates problems to superiors, while showing initiative in handling routine matters and emergencies
    • Continually remains vigilant to the needs of both the equipment and the guests and reacts to those needs in the safest manner while maintaining quality service
    • Contributes to team effort by participating in job sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions
    • Meets service level objectives and department goals as set forth by immediate supervisor

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

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