Full-time Seasonal position at Boyne Highlands Resort. The duties of this job require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. While the pace of the work is faster than average, quality is never compromised. The work requires specialized technical problem solving and ingenuity while working within approved organizational systems and technology, and the demonstration of the values of integrity, quality and caution. The job involves managing others and there is a need for someone who can exercise the necessary authority to assure policies and procedures are followed. At the same time, it will be necessary to give subordinates structured opportunity to develop their own expertise and capability for quality work to assure effective delegation and shared responsibility for work output. It is expected that coaching and training support for achieving effective delegation will be required. The position encompasses a defined span of control and opportunity for someone who engenders trust, demonstrates a sense of urgency and assures consistent achievement of quality standards. The work requires making decisions that support company guidelines authoritatively and quickly.
Bartender is a full-time, position at Boyne Highlands Resort. The primary responsibilities of the bartender are to mix and serve drinks to patrons, directly or through wait staff.
Collect money for drinks served. Check identification of customers to verify age requirements for purchase of alcohol. Clean glasses, utensils, and bar equipment. Balance cash receipts. Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. Serve wine, and bottled or draft beer. Take beverage orders from serving staff or directly from patrons. Clean bars, work areas, and tables. Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. Supervise the work of bar staff and other bartenders. Serve snacks or food items to customers seated at the bar. Slice and pit fruit for garnishing drinks.
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
We are looking for candidates who thrive in the environment described below.
Pace and Variety of Activities
Steady, even pace of activity Large degree of predictability from one day to the next Job activities are consistent, or even repetitious in nature, and results are repeatable Well-define processes and procedures exist to perform activities
People-focused, while being reserved in nature Helpful, "service" orientation Strong focus on repeatable, very high-quality results
Cautious, by the book, decision-making is required Examination of the facts, established procedure, or proven process must preclude decision-making (detailed knowledge of or training in those areas significantly aids decision-making)
Communication and Collaboration
Communication is factual, polite, and professional in nature Need to speak with great specificity and knowledgeable detail about areas of responsibility; not required to speak at length about other topics Little collaboration is necessary to complete work; expertise comes from training, knowledge, and experience
Delegation and Leadership Style
Authority and responsibility is shared with others, such as in a team environment where people have worked together for long periods of time Little delegation of details is required. When it does happen, this position requires strong follow-up to ensure that work quality and attention to detail remain very high Leadership style required involves being an expert in the field and using that knowledge to be a resource for others' learning and development
Must be 21 or older. High school diploma or general education degree (GED); or one to three months related experiered and/or training; or equivalent combination of education and experience. Bartenders must possess ServSafe certification or acquire it upon hire. Some experience with point of sale software prefered.