Main Lodge Host is a part or full-time, year-round position at Boyne Highlands Resort. The primary focus of the host is to coordinates activities of dining room personnel to provide fast and courteous service to all guests.
Monitor restaurant entrance area at all times to observe potential guests.
Keep host stand neat, clean and organized at all times and properly supplied for operation.
Ensure all menus are wiped down, free of spots or stains, and complete.
Schedules dining reservations and arranges parties or special services for guests.
Answers telephone and respond or direct call appropriately. Check phone messages if applicable.
Greet guests, escort to table, pull seats out and present menus.
Coordinate activities of dining room personnel to ensure proper rotational seating to keep prompt and courteous service to guests.
Assist in maintaining dining room serving stations for neatness and cleanliness, and other dining room supplies for tables and serving stations.
Collect payment from guests and/or restaurant staff.
Total receipts, count cash and perform proper cash check out procedures
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Previous experience with point of sale software preferred.