Boyne Resorts

  • Front Desk Agent

    Job Locations US-MI-Harbor Springs
    Posted Date 2 weeks ago(10/4/2018 3:44 PM)
    Requisition ID
    2018-4332
    # of Openings
    2
    Resort
    Boyne Highlands Resort
    Position Type
    Full-Time Year Round
    Season
    Not Applicable
    Targeted Job Start Date
    12/1/2018
    Category
    Lodging
  • Overview

    Shifts Available: Currently looking to fill shifts between 8am to 12am. Must be willing to work days, evenings, weekends, and holidays

     

    Overview: Our Front Desk Agents are the first point of contact with guests and handle most aspects of a guest’s stay.  Front Desk Agents greet guests, assist with check-ins, answer guest questions and help resolve any guest issues, and assist with checking guests out.  Adaptability and flexibility is key, you must be able to work well on a team as well as individually.  Our goal is great hospitality where we can create experiences that makes guests loyal for life.

    Responsibilities

    Responsibilities:

    • Greeting guests in a warm, welcoming, and professional manner
    • Assisting guests with checking in and checking out of hotel using computer system
    • Working the resort switchboard, assisting guests on the phone
    • Provide accurate information regarding Boyne Highlands
    • Be able to handle money and accurately balance the bank at the beginning and end of each shift
    • Must be comfortable working in a fast paced environment
    • Must be able to stand for long periods of time
    • Must be at least 18 years of age

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