Boyne Resorts

  • IBH: Public Service Attendant

    Job Locations US-MI-Bay Harbor
    Posted Date 1 week ago(10/12/2018 10:13 AM)
    Requisition ID
    2018-4386
    # of Openings
    1
    Resort
    Inn at Bay Harbor
    Position Type
    Part-Time Year Round
    Season
    Not Applicable
    Targeted Job Start Date
    10/25/2018
    Category
    Housekeeping
  • Overview

    The Public Area Service Attendant is to exceed Guest and Owner expectations by providing efficient and courteous Guest service in accordance with the standards of The Inn at Bay Harbor. The Public Area Service Attendant is a key contact with Guests, affecting their overall impression of The Inn. The PSA must be an ambassador of The Inn at Bay Harbor, able to represent and promote features and facilities available to the guests.  

     

    Responsibilities

    • Punch in while in full uniform and report to the office by the scheduled time. Uniform is to be clean and presentable. Grooming and hygiene standards are outlined in the Boyne handbook.
    • Daily duties include sweeping, mopping, cleaning and sanitizing all public spaces. These areas include public bathrooms, lobby area, fitness center, business center and stairwells.
    • Must be able to lift 25 lbs., bend, twist, push and pull, and be on your feet for extended periods.
    • Complete any special tasks assigned by the Housekeeping Managers or the General Manager
    • Responds to the Guest requests for information about the Inn
    • Keeps Housekeeping Manager promptly and fully informed of all problems or unusual matters of significance.
    • Maintains a clean, well-organized work area.
    • Minimizes safety hazards by following all safety rules and procedures.
    • Must have a “whatever it takes” outlook for Guests, fellow Associates, and other departments.

    We also offer flexible scheduling options and full-time year round positions offer company health benefit options.

     

    Qualifications

    The Public Area Service Attendant should stimulate a friendly, cheerful attitude with emphasis on “At Your Service” in his/her conduct with managers, guests, and fellow employees. He/she serves as a role model to the team. The PSA sets the highest possible example in conduct, temperament, attendance, punctuality, and standards of work.

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