Boyne Resorts

  • Shop Technician-Traverse City

    Job Locations US-MI-Traverse City
    Posted Date 3 months ago(10/24/2018 11:33 AM)
    Requisition ID
    2018-4487
    # of Openings
    2
    Resort
    Boyne Country Sports - Traverse City
    Position Type
    Seasonal Full-Time
    Season
    Winter
    Targeted Job Start Date
    11/15/2018
    Category
    Retail and Rentals
  • Overview

    As a Shop Technician you are responsible for tuning and mounting ski and snowboard bindings, interacting with customers and other assigned tasks.

    Responsibilities

    The Shop Technician's typical job functions include:

    • Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies
    • Assisting customers with equipment and fitting hardware, ensuring they’re made aware of the use and care of each item
    • Providing customers with support in selecting the appropriate items, and ensuring they’re properly adjusted
    • Educating customers about safety precautions required during skiing and snowboarding activities
    • Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructions
    • Confirming that the function of each item communicated to the customer and provide answers to any additional queries
    • Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis
    • Completing required documentation for each rental and sale, ensuring that receipts and change are in order
    • Overseeing the repair, cleaning and maintenance of rented/new/used equipment, both in a preventative and regular capacity
    • Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor
    • Other tasks may be assigned

    Qualifications

    This position may be for you if:

    • You are at least 18 years old
    • You have achieved a high school diploma or GED equivalent
    • You are available to work weekends and holidays
    • You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience
    • You are interested in a customer service based position that involves customer interaction
    • You are able to communicate effectively, work well with a team and are detail oriented

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