Boyne Resorts

  • Banquet Manager

    Job Locations US-MT-Big Sky
    Posted Date 1 month ago(4/19/2019 5:48 PM)
    Requisition ID
    2019-5161
    # of Openings
    1
    Resort
    Big Sky Resort
    Position Type
    Full-Time Year Round
    Targeted Job Start Date
    5/15/2019
    Category
    Food and Beverage
  • Overview

    Supervisor: Troy Irvine

     

    The Banquet Manager is responsible for creating a work environment that facilitates the highest level of guest service.  They are the main point of contact for all group leaders while they are on-site. This position is responsible for providing efficient and relevant training to all Conference Services (CS) team members, as well as continuing support throughout each season.  Constant evaluation of the CS team and the Yellowstone Conference Center are a must.  This position serves as the liaison between the Conference Coordinator, the Group Leader, and the Conference Services Team.

    Responsibilities

    • Communicate weekly with Conference Coordinating team to ensure the best possible group experience.
    • Attend scheduled pre-conference meetings with Yellowstone Conference Center groups.
    • Accurate accounting for daily group events.
    • Maintain constant communication with all group leaders’ on-site, as well as set-up and constant supervision of events in the conference center.
    • Support a cohesive food and beverage team with great communication, problem solving and patience.
    • Strive to achieve 100% guest satisfaction.
    • Support a constant improvement of overall conference services process.
    • Participate in the development and continued support of the entire department.

    Qualifications

    • 3-5 years relevant banquet and event experience recommended.
    • Passionate about creating and delivering an exceptional guest experience.
    • Familiar with Big Sky Resort and the community recommended.
    • Detail oriented with banquet and events rooms and set-ups
    • Outstanding customer service skills required.
    • Have knowledge of all office equipment operation, including necessary computer and typing experience.
    • Extensive knowledge of Outlook, Excel, Access and Microsoft Word required.
    • Audio/Visual experience recommended.
    • Delphi catering system experience a plus.
    • Springer Miller system experience a plus.
    • Experience creating and maintaining weekly staff schedules required.
    • Must be able to multi task, be well organized and detail oriented.

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