Boyne Resorts

  • Sugarloaf Leisure Group Sales Manager

    Job Locations US-ME-Carrabassett Valley
    Posted Date 2 weeks ago(5/8/2019 5:12 PM)
    Requisition ID
    # of Openings
    Position Type
    Full-Time Year Round
    Targeted Job Start Date
  • Overview

    Sugarloaf is seeking a full-time, year-round Leisure Group Sales Manager to join our team  This position is responsible for soliciting and servicing business for Maine's premier ski & golf resort.  This is an outside sales position focused on developing new business and ensuring the return visitation of clients. Sales revenue is generated by group guest room and activity sales with a focus on high level customer service.  The ideal candidate will be familiar with the ski and golf industry and be enthusiastic about outdoor activities.  This position requires good communication and attention to details to maintain synergies between all departments at the resort.





    Job Duties Include But Are Not Limited To:       

    • Maintain and accurately keep updated, customer records through the use of current software programs; Delphi, SMS and RTP.
    • Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
    • Drive new sales revenues through market segments. Retain and grow existing repeat business.
    • Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources.
    • Solicit new and repeat guest room and leisure business. Maintain client base of key accounts and conventions. Determine the guest’s needs, space availability, and group details.
    • Make outside sales calls and build relationships with potential market segments. Also utilize site inspections, FAM trips to book business.
    • Ability to travel up to Evaluate a potential piece of business for profitability and overall benefit to the Resort.
    • Respond to all customer enquires in a timely manner.
    • Work closely and effectively with both the Sales, Service and other resort departments as needed. The Sales Manager ensures that all group contracts and service are delivered to a high standard.
    • Ensure that the offer matches the contracted event(s), in terms of product selection and budget and estimated attendance.
    • Matches rates/dates and correspondence information in Delphi and SMS.
    • Provides the service manager with timely information regarding pending room releases, pick up pace, and rate questions to allow the revenue manager to accurately provide weekly updates of revenues, room nights.
    • Liaise with Marketing Department as needed to create Signage, Flyers and other collateral as needed
    • Provides accurate descriptions of various lodging accommodations and amenities available, matching guest/groups with appropriate accommodations
    • Keeps informed of current activities, promotions, and programs
    • Filing and other general administrative duties as may be required.
    • Attends all department and resort meetings as necessary.
    • Organize and attend client meetings both internally and externally as needed.
    • Flexible work hours may include nights, weekends and holidays.





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