Boyne Resorts

  • Cross Country Center Desk Attendant

    Job Locations US-MI-Harbor Springs
    Posted Date 2 weeks ago(9/10/2019 11:05 AM)
    Requisition ID
    2019-6130
    # of Openings
    4
    Resort
    Boyne Highlands Resort
    Position Type
    Seasonal Full-Time
    Season
    Winter
    Targeted Job Start Date
    12/9/2019
    Category
    Mountain Sports and Adventures
  • Overview

    Cross Country Center Desk Attendant is as part or full-time, seasonal position at Boyne Mountain Resort. Attendants are responsible for providing quality service to guests by responding to their questions and requests and scheduling tours promptly, efficiently, and courteously on phone calls and during check-in process.

    Visit our website for all of our amazing perks, view testimontials and more! Boyne Highlands Employment

    Responsibilities

    Essential Job Functions (including but not limited to):

     

    Register, process, and greet guests and promptly.

     

    Develop a thorough knowledge of all activities offered at the Cross Country Center.

     

    Verify all guest information and ensure proper paperwork is completed at time of check-in.

     

    Know all cash handling procedures. Possesses a thorough knowledge of credit and traveler's check cash handling procedures and adhere to them.

     

    Answer telephones promptly using proper telephone etiquette and appropriate script.

     

    Keep Cross Country Center Manager fully informed of all problems or unusual matters of possible significance.

     

    Supervisory Duties

     

    This job has no supervisory responsibilities.

     

    Judgment

     

    Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

     

    Education and/or Experience                                                        

     

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

     

    Certificates, Licenses, Registrations

     

    Not required.

     

    Other Requirements

     

    Knowledge of Microsoft products such as Word and Excel, or other word processing and spreadsheet software required. Experience with point of sale software preferred.

     

    Work Environment

     

    While performing the duties of this Job, the Team Member is regularly exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration. The Team Member is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

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