Boyne Resorts

  • SnowSports Desk Attendant

    Job Locations US-MI-Harbor Springs
    Posted Date 2 weeks ago(9/11/2019 3:53 PM)
    Requisition ID
    2019-6135
    # of Openings
    5
    Resort
    Boyne Highlands Resort
    Position Type
    Seasonal Full-Time
    Season
    Winter
    Targeted Job Start Date
    11/15/2019
    Category
    Mountain Sports and Adventures
  • Overview

    Attendants are responsible for providing quality service to guests by responding to their questions and requests and scheduling tours promptly, efficiently, and courteously on phone calls and during check-in process.

    Visit our website for all of our amazing perks, view testimontials and more! Boyne Highlands Employment

    Responsibilities

    Register, process, and greet guests and promptly.

     

    Verify all guest information and ensure proper paperwork is completed at time of check-in.

     

    Know all cash handling procedures. Possesses a thorough knowledge of credit and traveler's check cash handling procedures and adhere to them.

     

    Answer telephones promptly using proper telephone etiquette and appropriate script

    Qualifications

     

    Judgment

     

    Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

     

    Education and/or Experience                                                       

                                                                     

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

     

    Knowledge of Microsoft products such as Word and Excel, or other word processing and spreadsheet software required. Experience with point of sale software preferred.

     

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