Boyne Resorts

  • Group Sales Manager

    Job Locations US-MI-Petoskey
    Posted Date 2 weeks ago(9/11/2019 4:28 PM)
    Requisition ID
    # of Openings
    Boyne Corporate
    Position Type
    Full-Time Year Round
    Targeted Job Start Date
  • Overview

    Don’t miss this exciting opportunity to represent 3 Boyne Resorts to the local and national markets!   These spectacular and unique resorts include:  The Inn at Bay Harbor, Boyne Mountain, and Boyne Highlands.  The Boyne Resorts Group Sales Manager is responsible for uncovering, growing and maintaining relationships with group customers while meeting the goals as outlined by all three Boyne Resorts.   Goals include driving ADR, building food and beverage revenue, and increasing sales in golf, ski, spa and other revenue generating activities.  A successful candidate must be an effective communicator and a successful negotiator with a proven record of achieving sales goals.  Experience with conducting sales calls, participating in tradeshows and customer events, as well as a history of creative sales approaches is integral for success in this position. Strong analytical and technical skills are key as we work in multiple customer data management systems.   Each day is different from the next; one day you could be booking an incentive group that wants to golf and spa, and the next you are booking a national association that wants to ski and snowmobile!!  The work environment is fast-paced with multiple exciting initiatives happening daily!!


    The Boyne Group Sales Manager's typical job functions include: 


    • Responding to leads via email, phone and in-person site tours to meet and exceed revenue goals for group sales market (either association, corporate, or a combination)
    • Effective proposal writing and accurate contracting with total profit from all revenue streams in mind
    • Advising and coordinating with resort event managers to ensure proper planning and coordination of all facets of the event through an effective turnover process
    • Researching area locations for special off-site events and keeping a competitive set analysis current
    • Working with resort marketing representatives to develop advertising campaigns based on need dates
    • Attending tradeshows, creating in market events, and partnering with Meetings Michigan to promote Boyne resorts and services across the country
    • Maintaining contact with focus meeting planners throughout the planning process
    • Ensuring group information files are maintained efficiently and accurately
    • Ensuring that follow up procedures are conducted to keep Boyne top of mind with past customers
    • Making contact with clients as they arrive on property to welcome and congratulate
    • Maintaining a thorough understanding of event operations at each property
    • Monitoring business volume forecast and planning accordingly in areas of manpower, productivity, costs and other expenses, and contracting/pricing accordingly to drive optimum revenue


    Associate's degree (AA) or equivalent from two-year college or technical school; or 3 – 5 years hospitality sales experience and/or training; or equivalent combination of education and experience


    Individual must be proactive, self-motivated, and able to meet customer needs along with Boyne Resorts KPI (Key Performance Indicator) objectives.


    Must be willing to be creative, think outside the box, and have fun selling a beautiful and
    one of a kind destination!!




    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed